RN, MSN, CPHQ, CPPS, CLSSBB

Siew Lee Grand-Clément, RN, MSN, CPHQ, CPPS, CLSSBB

Vice President of China Clinical Operations, Chief Nurse and Quality Officer UPMC International

Ms. Grand-Clément is charged with leading UPMC China initiatives for clinical operation or service line development, patient care and staffing planning, clinical workflows and safe health design of new construction, executive and staff curriculum planning and development, regulatory process and accreditation/certification preparedness, and technology required for the various UPMC managed or affiliated health care facilities. Her role also includes overseeing the strategic planning and operation of the UPMC International Training Center, which provides various clinical observership and administrative trainings to clients from all over the world.

Ms. Grand-Clément has 20 years of nursing experience, including receiving her Master in Nursing from Johns Hopkins University and advanced practice nursing license from Certified Adult Critical Care Nurse Specialist Certification with American Association of Critical Care Nursing (AACN). She has mentored numerous nursing students and clinicians as Nurse Educator and Executive Mentor to various health sciences school.

Ms. Grand-Clément has diverse leadership experience in leading change and transforming operation to deliver results in both US and international health care settings. For AXA insurance, she managed global programs like medical repatriation and evacuation case management, second medical opinion and global emergency providers contracting. As the Associate Director of Joint Commission International, she oversaw the accreditation/certification operation activities over the four continents, as well as it associated Office of Quality Monitoring and the sentinel event analysis unit. She was also promoted to the Joint Commission Director of the Center for Transforming Healthcare, where she led multiple national and international quality improvement collaborations to improve organization performance in preventing patient harms like health care associated infections and falls prevention. Prior to joining UPMC, Ms. Grand-Clément was a senior nursing leader managed close to 500 nursing staff for a 772-bed tertiary care teaching hospital. In that role, she successfully negotiated the health system first labor union nursing contract and also achieved their first Magnet recognition. At the same health system, she was also promoted to be the Associate Vice President and Patient Safety Officer for two acute care hospitals, network of inpatient and outpatient rehabilitation services, ambulatory surgical center and skilled nursing facility.

Ms. Grand-Clément has extensive expertise in health care quality measurement, improvement and patient safety. These included her working and consulting experience with American Heart/Stroke Association, Atlas Health and Children Hospital of Philadelphia. She achieved and maintains various certifications in these domains: Certified Change Agent by GE Healthcare, Certified Lean Six Sigma Black Belts by The Joint Commission, Certified Professional Patient Safety by CBPPS and Certified Professional Healthcare Quality by NAHQ. Ms. Grand-Clément has also been adjunct faculty of this expertise for Georgetown University and Thomas Jefferson University.

Ms. Grand-Clément is fluent in English, Mandarin, several Chinese dialects, and is proficient in Malay and is learning French.

Siew Lee Grand-Cément，RN，MSN，CPHQ，CPPS，CLSSBB

中国临床运营副总裁，护士长，质量官 UPMC国际

钟秀莉女士负责领导UPMC在中国的临床运营或服务项目开发，患者护理和人员配置规划，临床工作流程和新建筑的安全健康设计，执行人员和员工课程规划与开发，监管程序和认证/认证准备工作和技术所需的各种UPMC管理或附属卫生保健设施。她的职责还包括监督UPMC国际培训中心的战略规划和运营，该中心为来自世界各地的客户提供各种临床观察和行政培训。

钟秀莉女士拥有20年的护理经验，包括获得约翰·霍普金斯大学护理学硕士学位，以及获得美国危重症护理协会(AACN)成人危重症护理专家认证的高级执业护理执照。她曾指导过许多护理学生和临床医生，作为护士教育家和执行导师到不同的健康科学学校任教。

钟秀莉女士在美国和国际医疗机构负责领导变革和改革运营方式以达成目标方面拥有丰富的领导经验。在安盛保险公司，她负责如医疗遣返和疏散病例管理，第二医疗意见和全球紧急救援供应商商合同签订等全球项目。作为国际联合委员会（JCI）的副主任，她监督了四大洲的评价/认证业务活动，以及与之相关的质量监测办公室和前哨事件分析小组。她还被提升为卫生保健转型中心的联合委员会主任，在那里她领导了多个国家的国际质量改进合作，以提高组织在预防患者伤害方面的表现，如卫生保健相关的感染和预防。在加入UPMC之前，钟秀莉女士是一位高级护理领导，在一家拥有772张床位的三级护理教学医院管理着近500名护理人员。在那个角色中，她成功地谈判了卫生系统的第一个工会护理合同，也获得了他们的首个磁性医院认证。在同一卫生系统，她还被提升为两家急症护理医院，住院和门诊康复服务网络，非卧床手术中心和熟练护理设施的协理副总裁和患者安全官。

钟秀莉女士在医疗保健质量评价，改进和患者安全方面拥有广泛的专业知识。这些包括她在美国心脏/中风协会，阿特拉斯健康和费城儿童医院的工作和咨询经验。她在这些领域获得并保持了各种认证:GE Healthcare认证的变革代理人，联合委员会认证的精益六西格玛黑带，CBPPS认证的专业患者安全和NAHQ认证的专业医疗质量。钟秀莉女士也是乔治敦大学和托马斯·杰斐逊大学的兼职教授。

钟秀莉女士精通英语，普通话，几种中国方言，并精通马来语，正在学习法语。